A healthy diet by itself is unfortunately not enough when it comes to our Western diet. A quarter of all women and men in Germany do not eat enough fruit and vegetables (650gr) to optimally cover their daily nutritional needs. A quarter of all women and men in Germany do not eat enough fruit and vegetables (650gr) to optimally cover their daily nutritional needs. A salad plate is about 150g, and who only eats salad?

Fruits and vegetables also contain less and less nutrients. One reason is The rise in more intensive farming practices around the world. As a result, our soils gradually contain less and less essential nutrients. Even the freshest fruits and vegetables today are already deficient in certain vitamins and minerals. According to science, a typical apple today contains about 60% less vitamin C than it used to have 20 years ago.

Certain nutrients are also not present in sufficient quantities in our diet. This concerns, for example, vitamin D and magnesium. Environmental toxins, constant stress due to the dual burden of career and family, as well as not enough sleep additionally deprive the body of valuable nutrients, with the result that a nutrient deficiency can easily develop. So it is reasonable to assume that without supplementation, the body is fed up but often starving for certain nutrients.

Nutritional supplementation is always especially important when When we exclude certain food groups from our diet—for example, if we follow a vegan or vegetarian lifestyle or cut back on carbohydrates—we need to make up for the missing nutrients with dietary supplements.

Nutritional supplementation is important when we have an increased need for nutrients. This is the case, for example, when we have a particularly active lifestyle or do lots of sports activities, when we are exhausted or stressed, or simply have less time to eat a fresh and balanced meal every day.

There is an increased need for nutrients during pregnancy and breast feeding or simply when we start to age. When we recover from an illness, the body needs more nutrients for the healing work.

In addition, we have so-called nutrient thieves – these include sugar, alcohol, cigarette smoke, coffee and tea,birth control pill and certain medications.

If the body is not sufficiently supplied with nutrients, this usually becomes apparent very gradual: Initial symptoms are often very unspecific. For example, fatigue, restlessness and a vulnerability for infections can indicate a deficiency. But also external changes such as brittle nails, dry skin or a pale face can provide an indication of a nutrient deficiency. The best thing you can do is have a blood test done to check if you are faced with a nutrient deficiency.

First and foremost, when it comes to dietary supplements, you should make sure that the nutrients are derived from real, organic plant-based foods. This ensures that the body recognizes the nutrients immediately, absorbs them more effectively, and that the digestive system is not overburdened.

In addition, the supplements should not contain any additives. Something like “magnesium stearate” should definitely not be part of the ingredients list. This substance is suspected of interfering negatively with the immune system.

Third: the dosage should be checked. Many products appear at first pricewise very resaonable. But if the dosage is three or four capsules per day, the product ends up being much more expensive than expected.

And fourth, the product should be “Made in Germany”, as we still have one of the strictest guidelines worldwide here in Germany – that way you are on the safe side.

For international transactions, we accept Paypal and all major credit cards via Stripe. In Germany, Austria, the Netherlands, Great Britain as well as Sweden, Norway, Finland, Denmark, Spain and Italy we also offer payment by invoice, direct debit, direct bank transfer and hire purchase through our partner Klarna. The range of individual payment methods depends on the respective territorial offer and may vary from region to region. You can find all information about our payment options here.

You do not need an account to make a purchase at Ogaenics. However, setting up an account is free and speeds up your check-out process.

With a customer account you can:

• Check out faster with your purchase
• Check the status of current orders at any time
• View previous orders and place repeat orders
• Make changes to your account information
• Change your password

If you check in as a guest, all order confirmations and updates will be sent via email only. You cannot track this information on our website.

The links below take you to short videos that show you how to create a customer account while placing an order:

→ MOBILE – Create a customer account when placing an order – Mobile

→ DESKTOP – Create a customer account when placing an order – Desktop

You can enter your coupon code either directly in the shopping cart in the lower right corner or on the checkout page in the upper center, under the link “Click here to enter your coupon code.”

In the short videos linked below, we’ll show you how to redeem your coupon code:

→ MOBILE – Redeem Coupon Code – Mobile

→ DESKTOP – Redeem Coupon Code – Desktop

Your order will be sent to our dispatch centre as soon as it arrives and will be packed so that you receive your supplements as quickly as possible. Please contact our customer service [email protected] as soon as possible so we can check how else we can help you.

Besides our own online store, you can find Ogaenic’s beauty and well-being products in more than fifty (great) retail stores in Germany, Austria, Switzerland, Hong Kong and Australia. An overview of authorized Ogaenics dealers can be found here.

We currently ship to EU addresses, Norway, Great Britain and Switzerland. Take a look at our overview of shipping costs by country, where you will also find the delivery times for shipments. Thank you for your patience as we expand our international presence.

Germany, Austria, France: from an order value of €59.00, delivery is free of charge for you. For orders under €59.00, shipping is €3.90.

Rest of EU: from an order value of €120.00, delivery is free of charge for you. For orders under €120.00, shipping is €9.90.

Norway, Great Britain, Switzerland: from an order value of €200.00, delivery is free of charge for you. For orders under €200.00, shipping is €19.90.

All shipments to these non-EU countries are delivered with an invoice showing the value of the goods. Customs duties, customs clearance fees and taxes of the destination country are not included and are borne by the customer. These fees and costs will not be reimbursed by Ogaenics.

You can find an overview of our shipping costs here.

Yes, we also deliver to Packstations.

A personal postal number and the correct Packstation number are required for successful delivery to a Packstation.

You can find more information about receiving at the Packstation here: DHL Packstation: How to receive your parcels at the Packstation

As soon as your order has been dispatched, you will receive a tracking number that you can use to track the delivery status at any time. Please note that we have no influence on the delivery by DHL and in exceptional cases there may be delays outside the usual delivery times.

If your parcel has not arrived within 10 working days of dispatch, you can request a tracking request. To do so, please contact our customer service team, quoting your order number: [email protected].

If there is a problem with an item, please contact our customer service at [email protected].

So that we can help you as quickly as possible, please describe the problem in as much detail as possible and include photos of the damaged product and the shipping box. We’ll make sure to find a quick solution!

If you would like to return items from your order, please submit your cancellation notice within 14 days of delivery using the cancellation form on our website. Returns received after this period cannot be accepted.

Conditions for the return:

Item condition:Returns must be unopened, unused and in the original packaging.As our products are foodstuffs, opened or used items may not be returned for reasons of hygiene.Returns that have been used, altered or damaged will not be accepted and cannot be refunded. We accept no liability for lost returns or missing items in transit.

Set orders:When ordering product sets, it is unfortunately not possible to return individual products.If you wish to return a set, all products included must be returned to us together, unopened and undamaged.Partial returns of a set cannot be refunded.

Free items:Ifyou return all or part of your order, any free items received with it must also be returned.

Here’s how returns work:
Once we receive your cancellation notice, we’ll send you a return label to print out yourself for orders within Germany. Affix it to the package in a clearly visible spot and drop it off at the nearest post office or Packstation. Please note that we do not cover pickup costs.

You can find out more about our returns policy here.

Yes, you bear the direct costs of the return shipment.

You can find detailed information on our returns policy here here.

If your shipment is returned to us due to an incomplete or incorrect address, or because you did not pick it up from the post office on time, we will have to deduct the resulting costs from your refund. These costs are currently as follows:

Undeliverable shipment Return transportation costs DE: 4,90 € DHL

Undeliverable item Return transport costs AT: € 16.23 (€ 4.90 return fee + € 11.33 postage)

Undeliverable shipment Return shipping costs EU: € 4.90 return fee + € 9.90 shipping costs

Undeliverable shipment Return shipping costs Non-EU: €4.90 return fee + €19.90 shipping costs

Undeliverable consignment Return transportation costs island: € 4.90 return fee + € 9.90 shipping costs + € 35.00 (island surcharge)